Daniel Tamasi

About

With over 20 years of experience in the IT industry, I bring a deep passion for technology and a proven track record in IT management. I've led IT operations across various sectors, including high-end, five-star hotels, where reliability, security, and guest satisfaction are top priorities. My expertise lies in aligning technology with business needs, optimizing infrastructure, and delivering seamless digital experiences in demanding, service-focused environments.

IT Manager & Hospitality Technology Specialist.

I'm an IT manager with coding skills, enabling me to fully understand and manage product integrations from both backend and frontend perspectives.

Country: United Kingdom
Website: www.danieltamasi.com
City: London, UK

Degree: Bachelor of Comp. Science
Email: dan@danieltamasi.com
Freelance: Available

Got a project or need advice on your IT setup? Let's connect — I'm always open to discussing how technology can work better for your business.

Years Experience Progressive IT career from engineer to manager

Technologies Mastered Across infrastructure, cloud & dev

Certifications Industry-recognised qualifications

Skills

My skills are a mix of technical expertise and business acumen, allowing me to bridge the gap between IT and operations. I'm proficient in a wide range of technologies, operationg systems, programming languages, and cloud platforms, and I'm always looking for new ways to improve and innovate.

Hospitality Technology

Opera PMS V5 / OPERA Cloud Silverware POS Micros POS Guest Wi-Fi Portals IPTV Systems VingCard Digital Signage GRMS Lutron Annoncer Kitchen Display Systems (KDS) Alliants Messaging ALICE by Actabl Amadeus HotSOS Knowcross by Unifocus Airtame Ascom SIP Phones Chromecast / Apple TV Planet / Global Payments Terminals Guesteck Printix Samsotech E-reg Samsotech Passport Scanners

Infrastructure & Networking

LAN / WAN VPN DNS & DHCP Wireless Cisco Fortinet Switching & Routing VLANs / Network Segmentation Structured Cabling Firewall Management Network Monitoring Ubiquiti / UniFi Meraki WireGuard

Telephony & UC

VoIP / SIP Trunking PABX Systems (Mitel, Avaya, Cisco, Asterisk) Microsoft Teams Phone Call Reporting Tiger TMS Call Recording Call IVR (Call Queue Handling)

Cloud & Servers

Microsoft Azure Windows Server Hyper-V VMware Linux Barracuda Backup Windows 10 / 11 macOS

Microsoft 365

Exchange Online SharePoint Teams Entra ID Intune OneDrive for Business Power Automate Power BI Power Apps Copilot for M365 Azure AD Connect / Entra Connect Microsoft Admin Centre Microsoft Endpoint Manager Multi-Factor Authentication (MFA) Microsoft Office (Word, Excel, PowerPoint)

Cybersecurity

Firewalls Endpoint Protection Patch Management Access Control

Development

Python Django JavaScript HTML / CSS PostgreSQL Git GitHub Copilot OpenAI API Azure OpenAI Service Prompt Engineering ChatGPT Claude AI Microsoft Copilot Gemini n8n Shopify Saleor

IT Management

ITIL Active Directory Service Desk Vendor Management Budget & Procurement

Creative & Productivity

Adobe Creative Suite Adobe Acrobat Microsoft Visio Figma Notion Trello Obsidian Snagit Google Workspace Slack Zoom Joplin

Resume

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Technical Credentials

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Services

Transform your business with our comprehensive IT support services, ensuring seamless operations and optimal performance.

IT Support as a Service

Responsive helpdesk and on-site support for hardware, software, and connectivity issues. Covers end-user devices, servers, network equipment, and vendor escalations — keeping your operations running without disruption.

IT Infrastructure Consulting

Assess, design, and optimise your IT infrastructure — from network topology and server architecture to hardware selection and vendor management. Tailored recommendations that align technology investment with operational goals.

Systems Integration

Connect your core platforms — PMS (Opera), POS (Silverware, Micros), accounting systems, smart room controls, and third-party APIs. Reduce manual processes and eliminate data silos across your operation.

Physical Security & Access Control

Design and deploy CCTV surveillance, door access control, and security infrastructure tailored to your site. Includes system specification, installation coordination, and integration with existing building management systems.

AI & Digital Transformation

Identify and implement AI tools, automation workflows (n8n, Power Automate), and digital processes that cut manual overhead. Practical AI integration for real business problems — chatbots, automated reporting, and intelligent workflows.

Digital Signage Solutions

Specify, procure, and deploy digital signage across lobbies, meeting rooms, F&B outlets, and public areas. Includes content management system setup, screen configuration, and staff training.

Network Design & Installation

End-to-end network design and deployment — structured cabling, VLAN segmentation, enterprise Wi-Fi (Ruckus, Ubiquiti, Meraki), and firewall configuration. Built for performance, security, and scalability from day one.

Guest Experience Technology

Deploy and manage the technology that defines the guest experience — in-room IPTV and Chromecast, guest Wi-Fi portals, VingCard door locking, digital menus, and mobile check-in systems. Seamless technology that elevates your service offering.

Bespoke Engagement

Not every challenge fits a predefined category — and that is perfectly fine. If you have a specific need, a unique project, or simply an idea that requires the right technical partner, get in touch. I work with individuals and organisations alike, committing the same level of dedication, knowledge, and care to every engagement, regardless of its size or complexity.